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BuyersGuideYellow

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Read This Guide and You’ll Discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

What Our Clients Are Saying About Our Services:

★★★★★

Simputers repaired my 5-year-old laptop which had up until that...

Simputers repaired my 5-year-old laptop which had up until that point been running very slowly and crashing frequently. Simputers installed the latest version of Windows and got my machine working perfectly while also backing up and restoring my data, so I didn’t have to worry about losing anything.

The repairs were carried out in just a couple of hours and I was left very happy and satisfied with the entire experience. This saved me a lot of money as I was seriously considering buying a new computer beforehand. I would definitely recommend them to anyone!

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We have worked with Simputers for many years now. Their...

We have worked with Simputers for many years now. Their customer service is second to none. Always on hand to advise and help if needed. I would fully recommended their services.

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We are extremely happy with the service we receive from...

We are extremely happy with the service we receive from Simputers. They are always at the end of the phone when we need help, and any software issues are dealt with quickly and efficiently. They are reliable when it comes to updates and maintenance, and provide excellent advice with security, spam emails and other IT concerns. They have also been really helpful when we need new hardware, advising on the right equipment and getting everything set up for us. Friendly, knowledgeable, dependable and always happy to help. We wouldn’t hesitate to recommend the team at Simputers.

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We've worked with Simputers for over 10 years and they...

We’ve worked with Simputers for over 10 years and they have become far more than just an IT supplier. They are a trusted partner who genuinely cares about our business and consistently goes above and beyond to support us. Over the years, no challenge has ever seemed too much trouble. Whether it’s been business-critical issues, infrastructure projects, or unexpected problems outside of normal working hours, the team has always been there when we’ve needed them. On several occasions they have worked around the clock to help resolve urgent issues and minimise disruption, demonstrating a level of commitment that is increasingly rare to find. Their technical knowledge is exceptional, but what really sets them apart is their responsiveness, reliability, and customer service. They take the time to understand our business, provide honest advice, and deliver practical solutions that work. After more than a decade of working together, we continue to have complete confidence in Simputers and would not hesitate to recommend them to any organisation looking for a dependable, knowledgeable, and dedicated IT partner. Thank you to the whole team for your continued support over the years.
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